Sunday, April 10, 2011

Do Developers Test Prior to Deployment Nowadays?

Okay, this one is a recommendation, not a gripe.  It used to be a time when developers actually tested their applications before deploying them.  In fact, the standard used to be something like having a test region, a quality assurance region, and a production (live) go of a program or application.

Unfortunately to my dismay today I found myself logging in on the same url from page to page.  Ridiculous to say the least.  The site I was on is ranked up in the top thousand overall according to my Alexa toolbar.

Okay I know things are fast-paced in today's world.  But when you are on top users like me expect your game to be tops too.  It is so frustrating when I go to a website and log in.  Then the very first link I click on does not maintain state that I just logged in or was logged in on the previous page.

A company of any prominence should definitely have testers.  A simple boiler plate template to test all web pages and new apps prior to deployment.  Please oh please during the testing stage nowadays when you have an email campaign for a new feature make sure the link from the email maintains state for me to log in and stay active with the link from the email.  I don't want to click on an advertisement from an email then log into your website and be re-directed to the home page.  The most frustrating part of all is when I log in to your site and go back to my email and click on the link to your new promotional item again and it takes me back to where I have to log in again and start this unending non-functional loop all over again.

Get real!  I like new stuff but I like to to work. 

From appearances I would really like to test out your new service, especially since you are promoting it as a free offer, however, it's just not happening for me.  If it is a browser does not support it issue let me know.  If it is an operating not supported issue let me know.  Just don't keep sending me around in circles from one screen to another without a clue as to when I log in to your site I can't check out the new FACEBOOK templates with my existing account?  It's apparently the method by which you have my email address to send me the promotion anyways.

Looking for testers?  Start with your current customer base.  Since I otherwise really like your presentation I won't blast your name on the Internet.  Overall you do a great job at what you do. 

My recommendation would be to get some old school developers who won't let anything go out to the public at large without having passed the basic tests to ensure it works seamlessly.  It could be as simple as sending yourself an email first to test it and happy clicking from there. 

Right now I'm sitting here wondering if you did send yourself an email first and click on the promotional link prior to sending it out to the masses.  Send the link out to someone as a tester. 

I know in today's world everyone wants to get things out fast, fast, and faster.  Just remember users click off a site fast, fast, and faster nowadays too when the experience they are looking for is not achieved.